🔌 Utility Billing

A comprehensive module for managing utility services (water, electricity, gas, etc.) with end-to-end billing automation.

Core Features

1. 🔧 Configurable Billing

   • Customizable tariffs, price lists, and customer grouping (residential/commercial)

   • Auto-generated sales orders/invoices (draft or submitted)

2. 📟 Meter & Service Management

   • Track consumption via meter readings

   • Service requests workflow: Survey → BOM → Billing

   • Meter numbers as serial numbers

3. ⚡ Bulk Operations

   • Mass billing for multiple customers

   • Merge sales orders per customer

4. 🔄 Automated Workflows

   • Customer creation from service requests

   • Flow: Meter Reading → Sales Order → Invoice → Payment

Key Integrations

• CRM: Leads → Customers

• Inventory: Meters as serials

• Accounting: Auto-invoicing

🏢 Property Management

The ERPNext Property Management module simplifies rental operations from tenant onboarding to recurring rent and utility billing.

🌟 Key Features:

• 🏘️ Property Structure: Organize by Project → Building → Floor → Unit

• 📝 Service Requests: Capture tenant interest & unit selection

• 📄 Contracts: Define rental terms, durations, and escalation rules

• 💰 Deposits & Booking: Generate sales orders for upfront payments

• 📃 Invoicing: Automate rent billing via Auto Repeat

• ⚡ Utility Billing: Bill utility usage per unit and contract

• 🔄 Full Workflow Support: From inquiry to billing with smooth transitions

• 📈 Escalation Rules: Support periodic rent increases

✅ Benefits:

• Seamless management of units, leases, and tenants

• Recurring and utility billing under a single customer record

• Built-in support for renewals, notices, and changes

🧾 Key Doctypes & Customizations

Explore the doctypes that power the system. Below are categorized lists of new doctypes and customizations.

✨ Customized Doctypes

• 📑 Contract

• 🧾 Sales Order and Sales Invoice

• 📦 Item

• 💲 Item Price

🆕 New Doctypes

• ⚙️ Utility Billing Settings

• 🏢 Utility Property

• 📝 Utility Service Request

• 🧾 Utility Bill Structure

• 📈 Meter Reading

• 🪙 Billing Adjustment Rule

📊 Reports

Get actionable insights from your utility and property data with our built-in reports. These reports help you monitor availability, manage service requests, oversee tenancy details, and track utility consumption—empowering better decision-making across your operations.

Main Reports:

• 🏢 Property Availability Report – Track real-time inventory, occupancy, and asset value.

• 🛠️ Service Request Summary – Monitor service request lifecycles and billing progress.

• 📝 Tenancy Summary Report – Manage leases, durations, and contract changes.

• 🔌 Meter Reading Summary – Analyze utility consumption, tariff blocks, and billing.